About Us
Experience You Can Count On
Invoke Technologies provides executive-level business strategy, "installation-to-operations” solutions, technical and program management assistance to transit agencies in areas related to fare collection, fare technology, fare policy, revenue tracking, financial clearing, settlement and reconciliation, inter-agency revenue agreements, media procurement and card services management, sales device (point of sales) installation oversight and operations management, bank-card technology, and program integration.
We provide our clients with the assistance necessary to successfully implement new fare-collection technology, and transition into full operation. We commit to deliver a superior customer experience as we help our clients transition from technology selection to implementation and finally into process-driven full operation.
The firm is a California corporation founded in 2007. Since inception, our focus has been to provide county and municipal government with executive program strategy assistance, program management assistance, strategic/operational planning, operational support and technology evaluation, and support and services for smart- card automatic fare collection systems.
Invoke currently supports two of the largest transit fare payment systems in the United States, in Los Angeles with TAP, and in the Bay Area with Clipper®. Our approach to excellence in client service delivery is availability and reliable experience-based recommendations.
Areas of Service:
- Smart-card system technology integration
- Back-end systems support, analysis, and operational assistance
- Technology implementation planning support
- Transition assistance from system acceptance to full operation
- Smart-card system operational business rule development
- Automated fare-collection system operational processes and procedures
- New technology testing, pilot program development, and "public-launch" assistance
- Strategic regional fare-collection planning and implementation
- Report generation and data reduction
- Smart-card system fraud analysis
- MaaS strategy and system design
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Our ramp-up process is designed to empower your team and outfit them with the tools they need to succeed. Talk to us today about how we can support your system development.