About

Invoke Technologies provides executive-level business strategy, installation-to-operations solutions, technical and program management assistance to transit agencies in areas related to electronic payments, fare collection, fare technology, fare policy, revenue tracking, financial clearing, settlement and reconciliation, inter-agency revenue agreements, media procurement and card services management, sales device (point-of-sale) installation oversight, bank-card technology, mobile app integration and program management. 

We provide our clients with the assistance necessary to successfully implement new fare-collection technologies, and transition into full operation. We commit to delivering a superior customer experience as we help our clients transition from technology selection to implementation and finally into process-driven full operation. 

Invoke is a California corporation founded in 2007. Since inception, our focus has been to provide county and municipal government with executive program strategy assistance, program management assistance, strategic/operational planning, operational support and technology evaluation, and support and services for smart-card and mobile automatic fare collection systems. 

Invoke currently supports three of the largest transit fare payment systems in the United States: in Los Angeles with TAP,  in the Bay Area with Clipper® and in Chicago with Ventra. Our approach to excellence in client service delivery is availability, reliability and experience-based recommendations. 

Invoke has unique expertise in: 

• Executive-level strategic planning
• Smart-card system new technology integration
• Electronic payments implementation
• Open and closed loop payment systems
• Back-end systems support, analysis, and operational assistance
• Technology implementation and operational support
• Transition assistance from system acceptance to full operation
• Smart-card system operational business rules development
• Automated fare-collection system operational processes and procedures
• New technology testing, pilot program development and public launch assistance
• User interface design and best practices for user experience
• Strategic regional fare-collection planning and implementation
• Report generation and data reduction
• Smart-card system fraud analysis
• MaaS strategy and system design