Services

Above, David Sutton, Senior. Executive Officer, LA Metro with Mark Kroncke, Managing Partner of Invoke Technologies. Invoke provided successful project management services for LA ever since the launch of the TAP smart card program in 2008. The TAP program has evolved and improved greatly, and now includes a state-of-the-art virtual TAP card and Mobility-as-a Service (MaaS) capabilities.

Invoke has presented or prepared hundreds of Board Reports for our Executive clients. Invoke understands the complex political aspects of project implementation and can ensure that your Board recommendations and stakeholder presentations garner positive responses. Exceptional writing skills and creative abilities add polish and professionalism to every presentation we produce.

Invoke ensures that your technical design is sound and that your system architecture is state-of-the-art through attention to detail and by heading off mistakes before they become liabilities. Invoke's experience with a wide variety of systems gives you confidence in choosing the appropriate design with the capabilities you need -- at the right price.

With the best tools for project management, the Invoke team will ensure that your timelines are realistic and achievable. With a thorough understanding of the technical and developmental aspects of any project, Invoke will oversee punctual milestone achievement and keep your major project on track to a successful, timely completion. 

Invoke has deep experience with testing processes and can ensure that your system is thorough and sound before public launch. With a background in knowing what it takes to test quality, performance and reliability, Invoke can be your watchful eye to ensure that your system launch is as close to perfect as possible.

Invoke understands successful new system implementation. With a background in best practices in major project launches, Invoke ensures that you deliver the optimal experience for your customers, while avoiding mistakes, unintended consequences and high costs. Whether you are upgrading or completely rebuilding, your new system will benefit from our deep expertise.

Invoke offers decades of experience to risk-averse executives who must make critical decisions that impact the bottom line. You may not know all the risks associated with your project, but Invoke can help you strategically evaluate and mitigate for these, before they turn into expensive problems.

Invoke knows what contractual pitfalls can trip up your program and has overseen major agreements for clients with Apple, Google, Cubic, Publicis Sapient, Xerox and many more. A solid contract is the key to establishing quality work, and Invoke will help you create contracts that are sensible and ironclad.

"Invoke brings state-of-the-art customer experience to our Metro projects. With strong emphasis on putting our customers first, Invoke always makes sure our projects are customer-driven." -- Kyle Holland, Executive Officer, TAP Customer Experience, LA Metro